Privacy Policy

Seller and Data Controller: 

The company HANNA VASILEUSKAYA was founded on 2025-12-01 and is currently located at UL. KOSYNIERÓW 14 lok 12, 05-270, MARKI. NIP: 5213752689, REGON: 54325184200000, email: tea24.eu@gmail.com, tel.: +48 796 947 987. The company's main activity is the retail sale of food and beverages in shops. Other activities carried out by the company include retail sale of other food, wholesale of tea, coffee, cocoa and spices, wholesale of other food, wholesale of solid, liquid and gaseous fuels and related products, non-specialized wholesale, and others. According to the latest entry in the Central Registration and Information on Business, the company is currently managed by 1 person.

1. Why have we prepared this information?

The processing of your personal data must be lawful, secure and transparent, so we are informing you, and asking you to read, why and under what conditions we process personal data, including the rights you have in connection with the processing of personal data and how to exercise them. This is one of the ways of meeting the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, commonly known as the General Data Protection Regulation (“GDPR”).

2. How did we obtain your personal data?

We receive it in connection with your purchases in the online store, as well as in other cases of contact with our company, e.g. participation in promotions, giving opinions or taking part in loyalty programs and contests.

3. How can you contact us about personal data?

You can do so by sending an email to our Data Protection Officer at TEA24.EU@gmail.com.

4. Purposes and legal bases for processing your personal data

The purpose of data processing is to conclude and perform a contract to which you are a party or to take steps prior to concluding a contract, including: selling goods or services, providing services by electronic means, for example a newsletter, managing an account on our website, implementing loyalty programs, posting opinions, ratings or comments, handling various requests (for example via the online feedback form), and ongoing communication with you in connection with the above. In such cases, the legal basis for processing is that it is necessary for the performance of a contract or for taking necessary steps before concluding a contract (Art. 6(1)(b) GDPR).

Under applicable law, the legal basis for processing will also be the necessity of complying with a legal obligation imposed on our online store (Art. 6(1)(c) GDPR), in particular: issuing and storing invoices and accounting documents, handling complaints, and disclosing data to public authorities within the limits of and on the basis of the law, e.g. for tax and accounting purposes.

We also process your personal data for the purposes set out below, based on the legitimate interest of the online store (Art. 6(1)(f) GDPR):

• Improving the quality of goods or services by collecting opinions or conducting satisfaction surveys;
• Managing activity on the website by monitoring it in order to improve the website's functionality, analyze needs and tailor ads to previously viewed content;
• Processing messages, opinions or requests when they are not related to the performance of a contract;
• Protecting property, health and life by recording images (CCTV) of the area of a brick-and-mortar store and the area around the store;
• Fulfilling your orders;
• Direct marketing of the services offered, other than newsletters;
• Sending the newsletter.

If you consent to the processing of personal data, that consent will be the basis for processing (Art. 6(1)(a) GDPR), and the content of the consent will in each case indicate the purpose of the processing. Consent to the processing of personal data can be withdrawn at any time.

5. Is providing data mandatory?

Providing personal data is a condition for concluding a contract. If required by law, we may ask you to provide information required by those provisions, e.g. a tax identification number. Refusing to provide data to the extent necessary to conclude or perform the contract and to the extent provided by law will make it impossible to conclude the contract. Where personal data is collected on the basis of consent, providing it is voluntary.

Consequences of not providing data, depending on the purpose for which the data is provided:

• Inability to register in the online store;
• Inability to use the services of the online store;
• Inability to make purchases in the online store;
• Inability to receive information about promotions or special offers made in the online store.

6. Who has access to your personal data?

In connection with the processing of data for the purposes and on the terms described above (clause 5), personal data may be disclosed to the following categories of recipients:

• Organizations providing marketing services to us;
• Entities that operate or support our IT systems;
• Government authorities or organizations carrying out public tasks;
• The provider of the software necessary to run the online store;
• The entity delivering the goods;
• The payment provider;
• Accounting;
• The hosting service provider;
• Persons cooperating with us under civil-law contracts, ensuring our day-to-day operations;
• An organization providing statistical services.

7. How long do we store personal data?

We will process your data only for as long as we have a legal basis to do so, that is, until:

• We no longer have a legal obligation to process your data;
• The parties are no longer able to pursue, assert or defend any claims related to the contract concluded with the online store;
• You withdraw your consent to the processing of data, where it was the basis for processing;
• Your objection to the processing of your personal data is accepted – if the basis for processing your data was the controller's legitimate interest or if the data was processed for direct marketing purposes.

8. Information about profiling of your data

For the purposes described in section 5, except for processing to comply with a legal obligation, we profile your personal data, that is, we analyze it automatically in order to obtain information about your preferences or interests (e.g. to check which offer may suit you best). This processing will not have any legal effects and will not affect you in a similarly significant way.

9. Your rights in connection with data processing

All persons whose personal data we process have the following rights under the GDPR:

• The right of access to personal data;
• The right to request rectification (correction) of personal data if it is inaccurate or incomplete;
• The right to request erasure of personal data (the so-called “right to be forgotten”) where: the data is no longer necessary for the purposes for which it was collected or otherwise processed; the data subject has objected to the processing; the data subject has withdrawn the consent on which the processing is based and there is no other legal basis for processing; the data is processed unlawfully; or the data must be erased to comply with a legal obligation;
• The right to request restriction of processing of personal data where: the data subject contests the accuracy of the personal data; the processing is unlawful and the data subject opposes erasure and requests restriction instead; the controller no longer needs the data for its own purposes, but the data subject needs it to establish, exercise or defend legal claims; or the data subject has objected to the processing – pending verification of whether the controller's legitimate grounds override the grounds for the objection;
• The right to transfer data to another controller or to you (in accordance with the rules set out in Art. 20 GDPR);
• If you have consented to the processing of personal data, you have the right to withdraw it at any time (withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal).

Right to object

At any time, on grounds relating to your particular situation, you may object to the processing of personal data that is based on the legitimate interest of tea24.eu or on the public interest (Art. 6(1)(e) and (f) GDPR), including profiling based on those provisions. Tea24.eu will no longer process this personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or grounds for the establishment, exercise or defense of legal claims.

If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data for such marketing, including profiling, to the extent that it is related to such direct marketing. After you object, we will no longer process your data for this purpose.

It will be easier for you to exercise the above rights by submitting a request to the address given in section 3 of this information. When you submit a request, we may ask you to provide additional information to verify your identity.

Complaint to a supervisory authority. If you believe that your data is being processed unlawfully, you may lodge a complaint with a supervisory authority.

10. Cookies and system information (system logs)

While you browse the Website, information may be collected from you passively (i.e. without you actively providing it). This information is transmitted using various technologies such as cookies and system logs, is safe for your devices, does not cause configuration changes and does not transmit viruses or unwanted or malicious software.

System information (system logs). The web browser you use automatically sends us data in the form of system logs (IT records). This is information such as: the address (URL) of the website you previously visited, your IP address, the version of the browser you are currently using on your computer, as well as access times and the amount of data transferred. Tea24.eu may analyze the system logs described above. The information obtained in this way is used for administrative purposes (identifying and eliminating problems related to server operation, including security breaches) and for statistical research. This information is not combined with your personal data.

Cookies. When you use the tea24.eu website, so-called text files may be stored on your devices. These files contain IT data that is read when you visit our site again and helps adapt it to your preferences; they are also used for statistical purposes. Cookies are stored to enable efficient use of our websites, e.g. to: maintain a session that remembers the contents of your cart or your login details, so you do not have to re-enter your login and password on every subpage and the contents of your cart from your previous visit are available each time you return; recognize the user's device in order to display pages according to your preferences, e.g. font settings or your preferred store; personalize websites – delivering content tailored to your interests and improving the operation of the websites and their content; and check the effectiveness of our ads. You can set your browser to warn you when cookies are being sent or to block such files completely. In the latter case, some functions of the website may not work. Using our websites without disabling cookies in your browser means that they will be stored in your device's memory. Information about how to manage cookies can usually be found in the Help section of each browser. Below we describe how to disable cookies in the most popular web browsers.

Mozilla Firefox. From the Tools menu, select Options and the Privacy tab. The browser lets you choose between deleting cookies from individual websites or removing them completely.

Microsoft Internet Explorer. From the Tools menu, select Internet Options and the Privacy tab. You can use the dedicated slider to adjust the overall privacy level, or use the Sites button to control the settings for individual websites.

Google Chrome. From the menu hidden under the three horizontal lines in the upper right corner of the browser, select Settings, then Advanced settings. In the Privacy and security section, click the Content settings button. In the “Cookies” section you can change the cookie settings.

Opera. From the Tools menu, select Settings and the Advanced tab. Cookie handling depends on the cookie option selected in the browser.

Safari. From the Safari menu, select Preferences and click the Security icon. In the “Accept cookies” section you can change the cookie settings.

Mobile phones, tablets and other mobile devices. Each device model may handle cookies differently. We therefore recommend reviewing the privacy options in the documentation on the mobile device manufacturer's website.

11. Personal data controller details

• Hanna Vasileuskaya
• ul. Kosynierów 14, lok 12, 05-270 Marki
• NIP 5213752689
• 96 1160 2202 0000 0006 9423 3411
• tea24.eu@gmail.com
• +48 796 947 987